Security and compliance
Your data stays yours, hosted in Canada
Embera is built for organizations that take data protection seriously: hosting in Canada, privacy-law compliance and strict isolation between customers.
Hosting in Canada
Your data and your platform are hosted at OVH in Canada. They do not leave the country.
Privacy compliance
Our practices meet the requirements of Canadian privacy law, including Quebec's Law 25 on the protection of personal information.
Row-level security
Each user only sees the data that concerns them, according to the rules you define.
hubIsolation between clients
Each organization is partitioned: every request is tied to your organization and access to another client's data is technically blocked. No one sees another company's data.
lockAuthentication and sessions
Portal access is protected by secure authentication. Sessions expire automatically after a period of inactivity, and passwords are stored encrypted and non-reversible.
enhanced_encryptionEncryption
Communications with the platform are encrypted (TLS). Your data is protected at rest and in transit.
monitor_heartAvailability
We target 99.5% availability. Enterprise plans include a formal SLA and an architecture suited to your critical needs.
backupBackups
Your data is backed up regularly so it can be restored in case of an incident.
campaignMaintenance and communication
Maintenance is planned and announced in advance. If an incident occurs, our team keeps you informed and supports you until it is resolved.
descriptionPrivacy policy
For details on the collection, use and retention of information, see our privacy policy and our data processing agreement.
Specific security questions?
We give straight answers. Email us or book a demo with your IT team.